Adhere to excellence, provide high-quality products, and dedicate satisfactory services
Our service
Technical Consulting and Model Selection Support: Our team of engineers provides free technical consultation and recommends the most suitable model and configuration based on your specific operating conditions and equipment requirements.
Customized Solutions: For specialized applications, we offer customized development and integration services at both the hardware and software levels.
Installation and Commissioning Guidance: We provide detailed installation manuals and online/offline commissioning support to ensure rapid equipment commissioning.
Comprehensive After-Sales and Maintenance: We maintain a responsive after-sales service system, offering comprehensive support including product warranty, troubleshooting, repair, and maintenance, minimizing customer downtime.
Technical Training: We regularly hold online/offline technical seminars and training courses to share the latest industry technology trends and practical experience, helping our customer teams enhance their professional skills.
24/7 After-Sales Support: We maintain a responsive after-sales service system, offering full lifecycle services including remote troubleshooting, on-site technical support, product repair, and spare parts supply, ensuring maximum production continuity for our customers.
Customized Solutions: For specialized applications, we offer customized development and integration services at both the hardware and software levels.
Installation and Commissioning Guidance: We provide detailed installation manuals and online/offline commissioning support to ensure rapid equipment commissioning.
Comprehensive After-Sales and Maintenance: We maintain a responsive after-sales service system, offering comprehensive support including product warranty, troubleshooting, repair, and maintenance, minimizing customer downtime.
Technical Training: We regularly hold online/offline technical seminars and training courses to share the latest industry technology trends and practical experience, helping our customer teams enhance their professional skills.
24/7 After-Sales Support: We maintain a responsive after-sales service system, offering full lifecycle services including remote troubleshooting, on-site technical support, product repair, and spare parts supply, ensuring maximum production continuity for our customers.
- Payment
We support multiple ways of payment to satisfy the different requirements of our customers, and we are able to communicate with each other in detail.
- Product testing
Every FGI product that comes out of the plant has to go through rigorous testing, including 100 percent load testing and aging testing.
01
Customers propose non-standard technical requirements based on on-site situations;
02
The technical support department conducts technical summaries, while the R&D department discusses technical solutions;
03
After confirming the solution, we confirm with the client again. After both parties confirm that there are no errors, sign a technical agreement;
04
The production department arranges production according to technical requirements and make complete testing after production;
05
Packaging and shipping.
06
On site commissioning
OEM & ODM cooperation
We support OEM and ODM cooperation to meet the reasonable requirements of customers.
Technical support
We provide comprehensive technical support, on-site commissioning, and training.
